Privacy Policy

UglaForge LLC Privacy Policy

Last updated: January 22, 2025

This Privacy Policy describes how UglaForge LLC (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://uglaforge.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, and email.
Order information including your billing address, shipping address, payment confirmation, and phone number.
Account information including your username, password, and security questions.
Shopping information including items you view, put in your cart, or add to your wishlist.
Customer support information including details you share in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") through cookies and similar technologies. Usage Data may include device information, browser information, network connection details, and IP addresses.

Information We Obtain from Third Parties

We may obtain information about you from third parties, such as:

Shopify, which powers our store.
Payment processors for transaction verification.
Advertising and marketing partners who help us tailor promotions.

How We Use Your Personal Information

Providing Products and Services – To process orders, facilitate returns, and provide customer support.
Marketing and Advertising – To send promotional emails and targeted ads.
Security and Fraud Prevention – To detect and prevent fraudulent activities.
Communicating with You – To send order updates and respond to inquiries.

Cookies

We use cookies to improve the Site experience. For more details, visit Shopify’s cookie policy: https://www.shopify.com/legal/cookies.

You can manage cookies through your browser settings. Blocking cookies may affect functionality.

How We Disclose Personal Information

We may share your information with:

Vendors who help operate our business (e.g., payment processors, shipping partners).
Marketing partners to deliver relevant advertising.
Affiliates within our corporate group.
Legal authorities if required by law.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access – Request details about the information we hold about you.
Right to Delete – Request deletion of your personal data.
Right to Correct – Request corrections to inaccurate information.
Right to Opt-Out of Marketing – Unsubscribe from promotional emails.
Right to Opt-Out of Targeted Advertising – If applicable, opt out of personalized ads using Shopify's Privacy & Compliance tools.

To exercise any of these rights, contact us at tyler@uglaforge.com.

Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.

Security Measures

We implement industry-standard security measures to protect your data. However, no system is entirely secure. If you believe your data has been compromised, contact us immediately.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect data from minors.

International Users

If you access our Services outside the U.S., your data may be processed in the U.S. We rely on recognized legal mechanisms for international transfers when applicable.

Contact Information

For questions or concerns about this Privacy Policy, please contact us at: UglaForge LLC
2221 Weatherly Ave, Melbourne, FL, 32904, United States
Email: tyler@uglaforge.com